Service Blueprint to the Metaverse
We live in reality increasingly adapted to digital technologies and environments.
We live in reality increasingly adapted to digital technologies and environments. From social interactions to entertainment, from banking to online shopping, almost everything can be done through internet-connected devices. As technologies evolve, they enable faster, safer, and more natural interactions for users.
We experience a relevant cultural movement where the real and virtual worlds converge from screens of “smart” devices, driving the emergence of the term Metaverse as an ongoing evolution of digital environments and interfaces. In this scenario, in addition to the technological challenges, there is a need to build proposals, models, and frameworks that enable meaningful, fluid, interoperable experiences capable of generating value for real or digital users and businesses. Furthermore, the evolution of the internet to Web 3 brings important disruptions in paradigms of access, ownership, and commercial relationships, empowering individuals and enabling new business models and value chains.
This template proposes, from a service blueprint, the mapping of the customer journey of real or virtual products carried out in the metaverse and considers both customer interaction and the organization's service and support actions, serving as an editable, adaptable, and open template that will enable the structuring of new businesses in the metaverse, considering its peculiarities and challenges, serving as a business model that is desirable as an experience, sustainable as a business and technologically viable.
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Infographic Template
Works best for:
Marketing, Desk Research, Documentation
As we bet you’ve experienced, data can get pretty dense and dry. But you need it to be compelling, memorable, and understandable. The solution? Infographics. These are tools that let you present information in a visually striking way and turn quantitative or qualitative data into stories that engage and resonate. Whoever you’ll be presenting to — customers, donors, or your own internal teams — our template will let you design an infographic that combines text and visuals to break down even the most complicated data.
Storyboards
Works best for:
Storyboard, Planning, Design
Simplify your story creation process with Storyboards by maad labs. This template offers a user-friendly interface for mapping out your narrative projects, making it ideal for both beginners and seasoned professionals. It includes sections for scene descriptions, character notes, and dialogue, helping you to organize your ideas and present them clearly. Use this template to enhance your storytelling workflow and bring your creative visions to life with ease
Proto Persona Template
Works best for:
Design
Business decisions frequently rely on the personal preferences and assumptions of internal employees. However, making decisions that prioritize the needs of the individuals being served is helpful. When personas are developed effectively, they provide guidance to you and your team, ensuring that the interests of these crucial stakeholders are considered when making significant decisions.
Visual Prototyping Template
Visual and emotional aspects play a vital role in determining a product or service's usability and user experience. To evaluate these aspects of your proposed solution, consider using the Visual Prototyping Template. By creating a model that closely resembles the real product or service, and gathering feedback from key stakeholders, you can assess whether the form of your creation is advantageous or detrimental.
Storyboard for Video Production
Works best for:
Storyboard
The Storyboard for Video Production template is your go-to tool for planning every shot of your video project. Outline scenes, dialogues, camera angles, and visual elements to create a coherent narrative. Perfect for filmmakers, educators, or content creators, this template ensures that every aspect of your video aligns with your creative vision, streamlining production and enhancing the overall quality and impact of your project.
Empathy Map
Works best for:
Research & Design, Market Research
The Empathy Map template helps you understand your users' needs, behaviors, and experiences. By visualizing what users think, feel, see, hear, and do, you can gain deep insights into their motivations and pain points. This template is essential for creating user-centered designs and improving customer experiences.